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Performance Management Result: Text Book Course
Essentials of Managing Performance
What Is Performance Management
Goals of a Performance-Management Program
Where Individual Performance Management Begins
Defining the Organization's Purpose
Identifying Expected Job Performance
Methods of Job Analysis
Writing Results-Oriented Job Descriptions
The Job Description Defined
Writing in a Results-Oriented Style
Stating Performance Criteria in Four Dimensions
Writing Instructions for the Four-Dimensional Performance-Criteria Profile
Interpreting Performance Standards
Developing Consensus Among Managers on the Meaning of Performance Standards
Applying Performance Standards Consistently
Preparing for and Conducting Performance Management Conferences
Preparing for the Conference
Conducting the Conversation
Getting Performance Up to Standard
Identifying Employee Training and Development Needs
Guidelines for the Performance-Improvement Conference
Rewarding and Recognizing Performance
Performance and Pay
Performance-Incentive Rewards
Installing the Program
Committing to Performance Management
Communication Plans and Programs
Policies and Procedures
Teach online with
Conducting the Conversation
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